Support

Our team is available in Discord between 9am ET to 7pm ET from Monday to Friday. If you are a paid customer and have an urgent request, please email support@hgraph.com.

AI Assistant

Instant answers to most of your questions. Create new GraphQL queries and troubleshoot issues with the help of our new expert AI assistant. This is the best way to get the support you need, fast!

Learn more and start a conversation.

Support tickets

If you have any questions or experience any issues while using Hgraph's services, please open a support ticket in the official Hgraph Discord server. You can also email support@hgraph.com.

We respond to most requests for paid customers within 48 hours. If you are an existing customer, please let us know when contacting us. For security, always ensure you are contacting Hgraph via official channels.