General FAQ
Welcome to the Hgraph FAQ! Below, you'll find answers to the most common questions about our services, APIs, and enterprise solutions. Whether you're a developer or new to blockchain technology, this FAQ provides clarity and support. If you have additional questions, feel free to contact support@hgraph.com.
Additional FAQs:
General Questions
What is Hgraph?
Hgraph is a company that provides custom solutions for startups, enterprise and government as well as blazing fast Hedera API access.
Who uses Hgraph?
Our services cater to developers, startups, and enterprises in AI, blockchain, data and other exciting spaces. We work with builders looking for reliable data access, custom tooling, consulting services, infrastructure and a strong technology partner.
Is Hgraph cloud-based?
Hgraph owns and operates its own bare-metal hardware infrastructure but leverages cloud technology for enhanced data analytics and scalability.
Does Hgraph offer infrastructure management and hosting?
Yes. Hgraph can help you save on cloud costs, manage your CDN and host your backend. Please contact our team for more information.
How do I get started with Hgraph?
For Hedera APIs:
- Create an Hgraph account
- Get your free API key
- Upgrade to a plan
For enterprise:
- Explore our services here
- Contact us using this form
- We'll respond quickly
How can I stay updated?
Follow us on LinkedIn, X/Twitter, GitHub, and subscribe to our newsletter for the latest updates.
How do I contact support?
Visit our support page for assistance or join our community on Discord.
Pricing and Subscriptions
Questions about our pricing? On this page, we outline every detail of our subscription plans and answer top questions from our customers.